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All posts tagged "MSN Music"


Wednesday, June 18, 2008

Microsoft Relents on Killing MSN Music DRM Authenticaton...For a Few Years

Posted by Jason Dunn in "Digital Home News" @ 03:06 PM

When I heard about MSN Music's move to de-commission their DRM servers, I came down on them like a sledgehammer, and with good reason. It seems they listened, and that's a really great thing. Here's the email they sent out to MSN Music users today:

"On April 22, Microsoft notified you that as of August 31st, 2008, we would be changing the level of support for music purchased from MSN Music, and while your existing purchased music would continue to play, you would no longer be able to authorize new PCs and devices to play that music. After careful consideration, Microsoft has decided to continue to support the authorization of new computers and devices and delivery of new license keys for MSN Music customers through at least the end of 2011, after which we will evaluate how much this functionality is still being used and what steps should be taken next to support our customers. This means you will continue to be able to listen to your purchased music and transfer your music to new PCs and devices beyond the previously announced August 31, 2008 date. Microsoft continues to recommend that you back up your music on CD or hard drive along with other important data."

2011 gives people a few years longer with their music, and while DRM'd music is still poisonous and should be avoided at all costs, most people don't realize that and you can bet that pretty much everyone who bought tracks from MSN Music didn't think they'd one day stop working. I give Microsoft major props for listening to the outcry of their customers and extending the deadline for their decision.

Tags: DRM, MSN Music

Tuesday, May 6, 2008

The Day The MSN Music Died

Posted by Jason Dunn in "Digital Home News" @ 01:25 AM

http://www.news.com/8301-10784_3-99...tml?tag=newsmap

"The Electronic Frontier Foundation says that Microsoft has "betrayed" MSN Music customers and wants the company to make things right by issuing an apology, refunds, and eliminate digital rights management technology from the Zune music player. Microsoft stirred some controversy last week by announcing that it would no longer issue DRM keys for defunct MSN Music after August 31. This effectively will prevent former customers from transferring their songs to new devices after the deadline. Customers could potentially lose their music if they get a new computer or if the hard drive crashes on their current one. EFF, an advocacy group for Internet users, said in a statement that it sent a letter to Microsoft Chief Executive Officer Steve Ballmer on Tuesday outlining steps the company should take, such as issuing refunds and launching a publicity campaign to educate former MSN Music customers about their options."

The above quote speaks for itself - for my own opinions on this topic, I'll refer you to a collection of comments that I posted in a private forum where this issue was being discussed:
  • "Sadly, that's the great hoax of DRM - you think you "own" the music, because you probably paid just as much for the digital album as the CD, but what you really bought was limited-usage rights to listen to that music until the company in question decides they don't want you to be able to listen to it anymore."
  • [Responding to a question wondering why people were upset] "You can't understand how someone, thinking that when they bought their Creative Zen Vision and bought $200 or more in music over a period of years wouldn't be COMPLETELY AND TOTALLY PISSED OFF to be told that their music they bought is forever tied to their computer, never to be transferred or activated again? Microsoft does make legitimate, bone-headed mistakes sometimes, and this is one of them."
  • [Responding to a question] "You and I know that, and so should John but the average person does not. They don't understand DRM, or care to understand it. You know what they'll understand now? That MSN Music, and Microsoft, completely screwed them over. This move by Microsoft is completely idiotic and will push even more people to the iTunes model (even though their normal DRM is just as bad, if not worse) or turn people off purchasing music in digital form."
  • "...how realistic is that to tell an average consumer "Hey, that computer you're using? It's the only thing that will be able to play your music, forever. Better make sure it doesn't break down!" That's completely ridiculous and utterly unrealistic." Read more...

Tags: DRM, MSN Music

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