Digital Home Thoughts - News & Reviews for the Digital Home

"Today we are excited to share our new direction on Internet pricing and packaging with you, our customers. With your help, we've created a model that we hope you'll agree is fair, flexible and offers a variety of options for customers today and into the future. We'd like to thank the hundreds of customers who took time to come out to the 34 sessions and those who shared their ideas online. Many of those who participated are the technology innovators who told us they wanted an Internet experience that worked not only today, but for the needs of tomorrow. We also heard that our customers wanted transparency, more choice of internet speed and data options, increased flexibility to meet their varied needs, and above all, fairness."

There's been a lot of noise here in Canada bout UBB (Usage-Based Billing), and as one of the big ISPs here in Canada, Shaw is right in the thick of this fight. Unlike, it seems, the rest of the major ISPs (Bell, Rogers, etc.) Shaw is actively seeking out feedback from their customers and have come up with some interesting results. Read more...

This is one of more easier to understand videos when it comes to the issue of Usage Based Billing - UBB - and what it really means. I'm putting this on every site in the network because if you're in Canada, you need to understand what's happening (everyone else in the world might find it interesting). Now that one of the ISPs here in Canada has admitted that the pricing of their plans is not linked to actual use, the logic behind UBB start to become even more baffling. We know the motivation is money, but as a "small c capitalist" I believe there's room for plenty of profit while still being fair to your customers. The model of usage-based billing we use in society for buying clothes and food should be applied in the same way for a data connection. Read more...